Shipping Policy

Shipping Policy for Sapluu

Effective Date: 1/28/24

Welcome to Sapluu's Shipping Policy!

Here’s how we handle shipping so you know exactly what to expect when you order from us.

1. Shipping Areas:

• Domestic Shipping: We ship anywhere within our country.
• International Shipping: Currently, we offer international shipping to select countries. Please check availability at checkout.

2. Shipping Costs:

• Standard Rates: Shipping costs are calculated based on weight, dimensions, and destination.
• Free Shipping: We offer free shipping on orders over a certain amount. This is subject to change.

3. Processing Time:

• Orders are typically processed within 1-2 business days. Custom or bulk orders may take longer.

4. Delivery Time:

• Domestic: 3-5 business days.
• International: 7-14 business days, depending on the destination and customs processing.

5. Tracking Your Order:

• Once shipped, you’ll receive a tracking number to monitor the status of your delivery.

6. Shipping Carriers:

• We use reputable carriers like USPS, FedEx, UPS, or equivalent.

7. Customs and Import Taxes:

• For international orders, customers are responsible for any customs and import taxes that may apply.

8. Shipping Delays:

• While we strive for timely delivery, delays can occur due to weather, carrier issues, or customs.

9. Damaged Items:

• If your order arrives damaged, please contact us immediately for assistance.

10. Changes in Shipping Address:

• Notify us as soon as possible if you need to change the shipping address. Once an order is shipped, we can't change the address.

11. Lost or Stolen Packages:

• Sapluu is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

12. Changes to Shipping Policy:

• We may update this policy. We’ll notify you about significant changes.

13. Contact Us:

• For questions about shipping, please contact us 

Thank you for choosing Sapluu! We're committed to ensuring your order arrives safely and on time.